Refund & Cancellation Policy

HairGain90 is a 90-day wellness program. Orders once shipped cannot be cancelled because the program includes consumable nutritional items.

Cancellations

  • Orders can be cancelled within 2 hours of placing the order, if not shipped.
  • After dispatch, cancellation is not possible.

Returns

For safety and hygiene reasons, we do not accept returns of opened or used packs.

Refunds

Refunds are applicable ONLY in these cases:

  1. Package damaged during delivery (photo proof required within 24 hours)
  2. Wrong item received
  3. Duplicate payment

Refunds are processed to the original payment method within 7–10 working days.

To request a refund:
Email: support@hairgain90.com
Include order number + photos (if applicable).